Hello.
i have a failed controller A and tried to follow the steps of replacing it....tried to shut it down in order to get
the blue light that it will be fine to replace.
i got an error of that controller B is not active so A wont be able to shut down:
output from show redundancy-mode:
HP MSA Storage P2000 G3 SAS
System Name: ********
System Location: *******
Version: TS251P005
# show redundancy-mode
System Redundancy
-----------------
Controller Redundancy Mode: Fail Over
Controller Redundancy Status: Operational but not redundant
Controller A Status: Down
Controller A Serial Number:
Controller B Status: Operational
Controller B Serial Number: ******
show controllers commands output:
Controllers
-----------
Controller ID: A
Serial Number:
Hardware Version:
CPLD Version:
MAC Address: *******
WWNN: *******
IP Address: 0.0.0.0
IP Subnet Mask: 0.0.0.0
IP Gateway: 0.0.0.0
Disks: *
Vdisks: *
Cache Memory Size (MB): 2048
Host Ports: 4
Disk Channels: 2
Disk Bus Type: SAS
Status: Down
Failed Over to This Controller: No
Fail Over Reason: Not applicable
Health: Degraded
Health Reason: A subcomponent of this component is unhealthy.
Health Recommendation: - See the information about unhealthy components that is shown in the WBI or by the CLI 'show system' command.
Position: Top
Phy Isolation: Enabled
Controller Redundancy Mode: Fail Over
Controller Redundancy Status: Operational but not redundant
Controllers
-----------
Controller ID: B
Serial Number: *****
Hardware Version: 53
CPLD Version: 22
MAC Address: ******
WWNN: *******
IP Address: *.*.*.*
IP Subnet Mask: *.*.*.*
IP Gateway: *.*.*.*
show system output:
System Information
------------------
System Name: *********
System Contact: *********
System Location: ***********
System Information: Uninitialized Info
Midplane Serial Number: *********
Vendor Name: HP
Product ID: P2000 G3 SAS
Product Brand: MSA Storage
SCSI Vendor ID: HP
SCSI Product ID: P2000 G3 SAS
Enclosure Count: 2
Health: Degraded
Health Reason: A subcomponent of this component is unhealthy.
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Unhealthy Component
-------------------
Component ID: Enclosure 1, Controller A, CompactFlash
Health: Fault
Health Reason: The component is not present.
Health Recommendation: - Replace the FRU that contains this component.
Unhealthy Component
-------------------
Component ID: Enclosure 1, Controller A
Health: Degraded
Health Reason: A subcomponent of this component is unhealthy.
Health Recommendation: - See the information about unhealthy components that is shown in the WBI or by the CLI 'show system' command.
Unhealthy Component
-------------------
Component ID: Enclosure 1, Controller A, Management Port
Health: Degraded
Health Reason: The network port Ethernet cable is unplugged, or the network is inoper able.
im wondering if it will be a better idea to shut it down completley or just remove Controller A and replace it
while disabling the partner firmware upgrade.
thank you in advance.