So I have just bought a new MSA 2062. All the drives are installed, powered it on for the first time. It starts up ok, and gets an Ip from my DHCP and I can access the web ui
It shows me a screen
"Storage Management Utility
We will guide you through the first-time setup of your system. Click the Get Started button to begin the process."
So I click "Get Started" and it moves through to the Initial configuration screen where I must "Set a new username and password to manage this system".
So I type in a username, and a password and click Apply and Continue. I then get a popup saying that the user has been created successfully. And thats as far as I get. I am then prompted with a sign in screen. I sign in with the new account, and it just says account not recognised.
If I reload the browser, its just rinse and repeat the same Welcome screen. Putty is refusing to connect via the USB port on either controller, though it does show as a device in device manager.
Any ideas? From my perspective it looks like it isn't even created the user that it claims have been created.